Assisted Living


Assisted Living / Managed Residential Community

Connecticut Residents’ Bill of Rights

 

June Special Session, Public Act. No. 07-2, Sections 34 & 37

Effective October 1, 2007

 

Each resident of a managed residential community has the right to:

  • Live in a clean, safe and habitable private residential unit;
  • Be treated with consideration, respect and due recognition of personal dignity, individuality and the need for privacy;
  • Privacy within a private residential unit, subject to rules of the managed residential community reasonably designed to promote the health, safety and welfare of the resident;
  • Retain and use one's own personal property within a private residential unit so as to maintain individuality and personal dignity provided the use of personal property does not infringe on the rights of other residents or threaten the health, safety and welfare of other residents;
  • Private communications, including receiving and sending unopened correspondence, telephone access and visiting with persons of one's choice;
  • Freedom to participate in and benefit from community services and activities so as to achieve the highest possible level of independence, autonomy and interaction within the community;
  • Directly engage or contract with licensed health care professionals and providers of one's choice to obtain necessary health care services in one's private residential unit, or such other space in the managed residential community as may be made available to residents for such purposes;
  • Manage one's own financial affairs;
  • Exercise civil and religious liberties;
  • Present grievances and recommend changes in policies, procedures and services to the manager or staff of the managed residential community, government officials or any other person without restraint, interference, coercion, discrimination or reprisal from the managed residential community, including access to representatives of the department or the Office of the Long-Term Care Ombudsman;
  • Upon request, obtain from the managed residential community the name of the service coordinator or any other persons responsible for resident care or the coordination of resident care;
  • Confidential treatment of all records and communications to the extent required by state and federal law;
  • Have all reasonable requests responded to promptly and adequately within the capacity of the managed residential community and with due consideration given to the rights of other residents;
  • Be fully advised of the relationship that the managed residential community has with any assisted living services agency, health care facility or educational institution to the extent that such relationship relates to resident medical care or treatment and to receive an explanation about the relationship;
  • Receive a copy of any rules or regulations of the managed residential community;
  • Privacy when receiving medical treatment or other services within the capacity of the managed residential community;
  • Refuse care and treatment and participate in the planning for the care and services the resident needs or receives, provided the refusal of care and treatment may preclude the resident from being able to continue to reside in the managed residential community;
  • All rights and privileges afforded to tenants under title 47a of the general statutes; and
  • Be provided a written residency agreement in plain language, printed in at least 14 pt. type, and signed by the managed residential care community’s authorized agent prior to taking residency, that includes:
    • An itemization of assisted living services, transportation services, recreation services and any other services and goods, lodging and meals to be provided on behalf of the resident by the managed residential community;
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    • A full and fair disclosure of all charges, fees, expenses and costs to be borne by the resident;
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    • A schedule of payments and disclosure of all late fees or potential penalties;
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    • The grievance procedure with respect to enforcement of the terms of the residency agreement;
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    • The managed residential community's covenant to comply with all municipal, state and federal laws and regulations regarding consumer protection and protection from financial exploitation;
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    • The managed residential community's covenant to afford residents all rights and privileges afforded to tenants under title 47a of the general statutes;
    • The conditions under which the agreement can be terminated by either party;
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    • Full disclosure of the rights and responsibilities of the resident and the managed residential community in situations involving serious deterioration in the health of the resident, hospitalization of the resident or death of the resident, including a provision that specifies that in the event that a resident of the community dies, the estate or family of such resident shall only be responsible for further payment to the community for a period of time not to exceed fifteen days following the date of death of such resident as long as the private residential unit formerly occupied by the resident has been vacated; and
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    • Any adopted rules of the managed residential community reasonably designed to promote the health, safety and welfare of residents.

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